Este documento está redigido em inglês, e a versão em inglês é a que prevalece.
These Terms are the agreement between you and Issar Arab for using PrimePaire: the website primepaire.com, the web app at app.primepaire.com, and the apps for Android and iOS. By creating an account or using PrimePaire, you accept them.
Please also read our Privacy Policy, which explains how we handle your data.
1. Who can join
To use PrimePaire, you must:
be at least 18 years old;
hold at least a bachelor's degree, and work or study further;
be single, divorced or widowed, and looking for a lasting relationship with a view to marriage;
not have been convicted of a sexual offence or a violent crime, and not be barred from using PrimePaire by law;
not have had an account closed by us before.
You may have only one account. Everything you tell us, including your age, your degree and what you do, must be true.
2. Your account
You sign in with a code sent to your email address, or with Google. Your email account is the key to your PrimePaire account: keep it secure, and never share a sign in code with anyone. We will never ask you for one.
You are responsible for what happens in your account. If you think someone else has access to it, sign out of all your devices from your profile, and write to us.
3. How to behave
PrimePaire works because members treat each other with respect. You must not:
harass, threaten, insult, intimidate or discriminate against anyone, or encourage others to;
post or send nudity, sexual content, violence or hateful content;
ask anyone for money, gifts or financial information, or promote any business, product or cause;
pretend to be someone else, or lie about your age, your degree, your occupation or your situation;
share other people's personal information or private messages without their consent;
use PrimePaire for anything illegal, including fraud and human trafficking;
send spam, use robots, scrapers or other automated means, or try to get around our limits and security;
create an account for someone else, or let anyone else use yours.
4. Child safety
PrimePaire is for adults only, and does not tolerate child sexual abuse and exploitation in any form. You must not post, send, request or share anything that sexualises, exploits or endangers a minor, whether that minor is a member or not. This includes:
sexual images, videos or descriptions of anyone under 18, real or generated;
grooming: building trust with a minor, or with the people around them, to abuse them;
contacting a minor, or trying to meet one, for any sexual or romantic purpose;
sextortion, trafficking, and any other sexual exploitation of anyone under 18.
When we learn of it, we remove the content and close the accounts involved at once, keep what the law requires us to keep, and report it to the competent authorities, such as the police.
Report it from the profile or the conversation, with the reason "Under 18, or child safety", or write to contact@primepaire.com, our contact for child safety. If a child is in immediate danger, call the emergency number of your country first.
5. Your content
You own the photos, texts and messages you add. You give us a non-exclusive, royalty-free, worldwide licence to store them, display them and transmit them in order to run PrimePaire: to show your profile to other members and to deliver your messages. This licence ends when you delete the content or your account, except for what we keep for safety as our Privacy Policy explains, and for messages already delivered to other members.
You are responsible for your content and must have the right to share it. We may remove content that breaks these Terms or the law.
6. Reports, blocks and moderation
You can block anyone, and report anything that breaks these Terms, from a profile or a conversation. Our team reviews reports and may warn a member, remove content, or suspend or close an account. If we take action against your account, you can write to us to ask why and to ask us to review the decision.
7. Your safety
We do not run criminal background checks, and we do not verify anyone's identity, age, degree or occupation. Be careful with people you do not know yet: never send money, keep personal details private until you trust someone, meet in a public place, and tell someone you trust where you are going.
Our safety page has more advice. You are responsible for your interactions with other members.
8. Premium and coins
Coins are the only currency of PrimePaire. You can receive them as a gift from us, and buy them once payments open: the price of each pack is shown in dollars before you buy.
Premium plans, and some features such as a superlike, cost coins. The price in coins, and what a coin is worth in dollars, are shown before you confirm. A premium plan starts as soon as you confirm, for the time shown, and a plan bought while another is running extends it. Features marked "coming soon" are not part of what you buy.
Coins have no cash value, cannot be exchanged for money or transferred, and can only be used in PrimePaire. Your statutory rights as a consumer apply, including any right of withdrawal under the law that protects you.
9. Our service
We work to keep PrimePaire available and safe, but we cannot promise that it will always be available or free of interruptions, or that you will find a partner. We may change, add or remove features. If a change significantly affects a paid feature you have, we will tell you in advance.
10. Liability
We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence, we are liable only when we breach an obligation that is essential to this agreement and on which you may rely, and then only for the damage that is typical and foreseeable for this kind of agreement. Otherwise our liability is excluded. This also applies to our employees and representatives.
11. Ending your account
You can stop using PrimePaire at any time, and delete your account yourself from your profile in the app (how to delete your account). If you cannot sign in, write to privacy@primepaire.com from the email address of your account.
If nobody signs in to an account for 24 months, we write to its email address and delete it 30 days later, unless you sign in again.
We may suspend or close your account if you break these Terms or the law, or when it is needed to protect other members. Where possible, we tell you before we do.
12. Changes to these Terms
We may change these Terms when PrimePaire changes or the law requires it. We will tell you at least 30 days before an important change applies. If you do not agree, you can close your account before then.
13. Law and disputes
These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, you keep the protection of the mandatory law of the country where you live. If you act as a merchant, the courts at our place of business have jurisdiction.
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.